Technical Account Manager - Remote

Overview

CAST AI is seeking a Technical Account Manager to lead customer onboarding and ensure successful use of our Kubernetes cost optimization platform.

In Short

• Lead technical onboarding for new customers.
• Act as a trusted advisor and technical leader.
• Drive the renewal process in partnership with the account team.
• Conduct FinOps business reviews to showcase value.
• Continuously improve technical skills and obtain CKAD certification.
• Work closely with DevOps engineers and SREs.
• Communicate complex technical concepts clearly.
• Focus on customer satisfaction and proactive value delivery.
• Flexible remote work from anywhere in the USA.
• Join a team of highly skilled professionals.

Requirements

• Bachelor's or Master's degree in Computer Science or related field.
• 2-3 years hands-on experience with Kubernetes.
• CKAD and/or CKA certification is a plus.
• 2 years of experience in cloud computing (AWS, Azure, GCP).
• Strong problem-solving skills and technical acumen.
• Excellent written and verbal communication skills.
• Located in the East of USA.

Benefits

• Remote role with flexibility.
• Impact and visibility within the organization.
• Short feedback loops and fast feature delivery.
• Flexible working hours.
• Employee shares in the company.
• Minimal overhead and bureaucracy.
• 10% time for self-improvement or personal projects.