Pharmacy Tech Medication Adherence Specialist - Remote

Overview

Join Carina Health Network and help us make Colorado communities healthier! Are you passionate about population health and interested in improving patient experience and outcomes? We support community health organizations across Colorado with technology, data, and resources that help people get the care they need, when and where they need it. If you're looking for a mission-driven organization where your work has a real impact in real communities, Carina could be the right place for you.

At Carina Health Network, we’re transforming community health by helping our members deliver proactive, data-informed, and whole-person care that drives measurable impact. Our work helps people with chronic conditions like diabetes and high blood pressure stay healthier, ensure older adults get regular check-ups, and identify mental health needs early. We help reduce unnecessary emergency room visits by connecting people with the right care at the right time. Join us in reimagining the future of health care, where your work truly matters.

In Short

• Interact with operational and clinical leadership to assist in the identification of Medication Adherence/Utilization opportunities.
• Improve medication adherence rates by identifying barriers that prevent patients from taking medication regimens appropriately.
• Telephonic and electronic outreach to patients based on internal and payer reports.
• Coordinate with members of the patient care team.
• Help patients navigate the complexities of obtaining prescription medications.
• Assist in the development of education tools related to Medication Adherence/Utilization.
• Maintain a database with the results of outreach calls to patients.
• Provide feedback on opportunities to improve Medication Adherence/Utilization.
• Assist in implementing best practices, policies, and procedures.
• Support the development of guidelines/best practices with internal teams.

Requirements

• High School diploma or equivalent.
• Certified Pharmacy Technician (CPhT) preferred with 3–5 years community/retail pharmacy technician experience.
• Fluency in English; bilingual in Spanish is helpful.
• Experience with HEDIS Medication Adherence and Utilization measures.
• Knowledge of several EHR systems preferred.
• Exceptional interpersonal and public speaking skills.
• Knowledge of Microsoft Office applications.
• Exceptional customer service experience.
• Ability to adapt to changing initiatives and priorities.

Benefits

• Insured group health, dental, and vision plans.
• 401k retirement plan with employer contribution match.
• 17 days of paid vacation and 12 paid sick days.
• Annual staff retreat.
• Flexible work (remote or hybrid).
• Competitive salary and full benefits.
• Supportive, mission-driven team.
• Opportunities for professional growth.