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Health Advocate - Remote

Posted 2 days ago
Customer Service
Contract
USA

Overview

As a Health Advocate at Careway, you will be the frontline support for Medicare patients navigating a complex healthcare system, providing personalized support to ensure patients achieve their healthcare goals.

In Short

  • Guide patients through healthcare challenges and clarify complex medical information.
  • Create and manage individualized care plans in partnership with physicians.
  • Proactively identify patient needs and coordinate appointments and referrals.
  • Empower patients by improving their health literacy and self-management skills.
  • Collaborate with clinical and operational teams to improve care models.

Requirements

  • Experience in patient advocacy, care coordination, or related field.
  • Understanding of Social Determinants of Health and experience with diverse populations.
  • Exceptional empathy and interpersonal skills.
  • Strong organizational abilities and clear communication.
  • Tech-savvy with modern EHR systems and patient engagement apps.

Benefits

  • Flexible work hours (part-time or full-time).
  • Remote work opportunity.
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Careway Health

Careway Health is an innovative telehealth platform dedicated to advocating for older adults as they navigate the complexities of the U.S. healthcare system. By pairing licensed physicians with certified Health Advocates, Careway aims to empower patients to overcome barriers related to social determinants of health and make informed healthcare decisions. The company focuses on providing compassionate, personalized support to ensure that every patient has a knowledgeable ally in their healthcare journey.

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