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Healthcare Advocate - Remote

Posted 11 weeks ago
Customer Service
Full Time
Worldwide

Overview

As a Healthcare Advocate for Solace, you will work with Medicare patients throughout their healthcare journey, navigating them through complex health concerns to help them achieve their health and wellness goals.

In Short

  • Work with Medicare patients to guide them through their healthcare journey.
  • Provide empathetic support and problem-solving for patient issues.
  • Develop comprehensive patient care plans addressing social determinants of health.
  • Build strong relationships with patients based on trust and empathy.
  • Utilize Solace systems and tools to enhance patient interactions.
  • Work remotely with a flexible schedule (part-time or full-time).
  • Be part of a fully-remote U.S. team.
  • Contribute to improving healthcare navigation for patients.
  • Engage in continuous learning and adaptation of new systems.
  • Provide feedback to improve patient outcomes.

Requirements

  • Active healthcare license (LCSW, LPC, LMFT) in good standing.
  • Experience in care management or patient advocacy.
  • Understanding of Social Determinants of Health.
  • Strong clinical and organizational skills.
  • Ability to manage multiple tasks under pressure.
  • Technical savvy and quick learning of new systems.
  • Strong bias toward action and execution.
  • Willingness to provide constructive feedback.

Benefits

  • Work remotely with flexible hours.
  • Be part of a mission-driven startup.
  • Opportunity to make a significant impact in healthcare.
  • Collaborate with a supportive team.
  • Engage in continuous professional development.
Solace logo

Solace

Solace is a healthcare advocacy marketplace founded in 2022, dedicated to transforming the complex U.S. healthcare system by connecting patients and families with expert advocates. The company leverages technology to provide personalized support, helping individuals navigate their health journeys and make informed decisions. With a fully-remote team and backing from notable investors, Solace aims to enhance health literacy and improve outcomes for Medicare patients by addressing their unique needs and social determinants of health.

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