Site Support Solutions Manager, EMEA - Remote

Overview

The Site Support Solutions Manager EMEA oversees a team dedicated to enhancing the performance and customer experience in clinical trials, ensuring effective collaboration and operational excellence.

In Short

• Manage day-to-day operations of the Site Support Solutions team.
• Recruit, onboard, and train new team members.
• Collaborate with staffing partners to meet recruitment needs.
• Set and track actionable goals for team performance.
• Provide coaching and feedback to ensure KPIs are met.
• Facilitate team meetings and balance workloads.
• Address performance issues and provide necessary support.
• Develop partnerships with clients and study teams.
• Ensure compliance with Good Clinical Practice (GCP).
• Support integration of AI systems in project management.

Requirements

• Strong leadership and team management skills.
• Professionalism and effective communication with diverse individuals.
• Proficiency in Microsoft Office and familiarity with AI tools.
• Ability to work independently and in a fast-paced environment.
• Excellent organizational and critical thinking skills.
• Knowledge of clinical development and GCP regulations.
• Strong time management capabilities.
• Remote work capability with proper home office setup.
• Fluency in English and at least one additional EMEA language.
• Bachelor’s degree in a science-related field or equivalent experience.

Benefits

• Opportunity to lead and develop a dedicated team.
• Work in a mission-driven organization focused on improving patient access to clinical trials.
• Flexible remote work environment.
• Engagement in innovative healthcare solutions.
• Professional development opportunities in the clinical research field.