Candidate Support Coordinator - Remote

Overview

As a Candidate Support Coordinator, you will assist candidates in their recruitment journey to join the British Army, working in a hybrid role between home and the office.

In Short

• Support candidates through the Army recruitment process.
• Manage a pipeline of candidates using the internal recruitment system.
• Document candidate interactions and maintain accurate records.
• Meet personal performance targets and suggest process improvements.
• Engage with internal and external stakeholders.
• Full-time position with 37.5 hours per week.
• Hybrid working model (home and office).
• Salary of £24,793.50 per year.
• Opportunities for career development within Capita.
• Inclusive working environment with support for all employees.

Requirements

• Strong customer service experience over the phone.
• Good verbal and written communication skills.
• Ability to work independently and as part of a team.
• Proficient IT skills and ability to learn new systems.
• Organized and detail-oriented.
• Familiarity with Army Careers is a plus.

Benefits

• 23 days’ holiday (rising to 27) with the option to buy extra leave.
• Paid volunteering day for charity work.
• Auto-enrolment into pension and life assurance schemes.
• Flexible working options and full training provided.
• Access to Employee Network Groups promoting diversity.
• Onsite facilities including parking, canteen, and gym.
• Support for career advancement and skill development.