Customer Service Advisor - Weekends Only - Remote

Overview

Capita Ireland is seeking Customer Service Advisors for a weekend-only remote position, focusing on providing exceptional service while working from home.

In Short

• Remote working opportunity for Customer Service Advisors.
• Part-time position, 23 hours over the weekend.
• Handle customer queries via telephone.
• Ensure service delivery targets are met.
• Build relationships of trust with customers.
• Record customer interactions accurately.
• Competitive pay rates for Saturday and Sunday.
• Opportunities for career development.
• Access to various employee benefits.
• Commitment to an inclusive work environment.

Requirements

• Previous experience in a customer service role.
• Strong communication skills.
• Excellent organizational abilities.
• Proficient in Microsoft Office, especially Excel.
• Methodical with attention to detail.
• Ability to meet stringent service level agreements.
• Proactive attitude and ambition for growth.

Benefits

• €13.50 per hour for Saturday work.
• €16.88 per hour for Sunday work.
• 22 days annual leave (pro rata).
• Access to lifestyle savings and discounts.
• Cost coverage for eyecare and glasses.
• Capita pension scheme.
• Employee Assistance Programme.
• Life assurance benefits.
• Cycle to work scheme.
• Support for career progression.