Business Systems Engineer - Remote

Overview

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring a Business Systems Engineer with CRM/ERP systems experience, who strives for the highest engineering quality and process efficiency, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work with several popular business systems, and deliver first-class experience to Canonical business operations.

The Commercial Systems unit has several areas of responsibility spread across five engineering teams, closely collaborating with other engineering and business teams at Canonical. The Business Systems team is responsible for systems such as NetSuite, Salesforce, and several others. The engineers work closely with operations teams, implement business processes, and keep the systems compliant. This team is a great opportunity for an individual with a genuine interest in understanding the business, high engineering standards, and drive to deliver first-class experience to Canonical employees using those systems to get their job done.

In Short

• Develop engineering solutions in NetSuite, Salesforce, and other business systems
• Collaborate with colleagues on business specifications, technical designs, and code reviews
• Learn Canonical business processes
• Depending on your seniority, coach, mentor, and offer career development feedback
• Develop and evangelize great engineering and organizational practices

Requirements

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
• Track record of going above-and-beyond expectations to achieve outstanding results
• Experience with NetSuite, Salesforce, or other CRM/ERP systems
• Professional written and spoken English with excellent presentation skills
• Result-oriented, with a personal drive to meet commitments
• Ability to travel internationally twice a year, for company events up to two weeks long

Benefits

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events