Remote Otter LogoRemoteOtter

Customer Support Advocate - Remote

Posted 3 weeks ago

Overview

This role is an integral part of the Customer Support team and is responsible for troubleshooting and solving support inquiries. As a Customer Support Advocate, you will be the first point of contact for customers seeking assistance.

In Short

  • Integral part of the Customer Support team
  • Responsible for troubleshooting support inquiries
  • First point of contact for customers
  • Provide prompt and effective solutions
  • Ensure customer satisfaction
  • Lay the foundation for a positive support experience
  • Work during European business hours

Requirements

  • Strong communication skills
  • Ability to troubleshoot effectively
  • Experience in customer support preferred
  • Customer-oriented mindset

Benefits

  • Work with a leading technology company
  • Opportunity to shape the future of hospitality
  • Collaborate with major hotel brands

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