Customer Support Advocate - Remote

Overview

This role is an integral part of the Customer Support team and is responsible for troubleshooting and solving support inquiries. As a Customer Support Advocate, you will be the first point of contact for customers seeking assistance.

In Short

• Integral part of the Customer Support team
• Responsible for troubleshooting support inquiries
• First point of contact for customers
• Provide prompt and effective solutions
• Ensure customer satisfaction
• Lay the foundation for a positive support experience
• Work during European business hours

Requirements

• Strong communication skills
• Ability to troubleshoot effectively
• Experience in customer support preferred
• Customer-oriented mindset

Benefits

• Work with a leading technology company
• Opportunity to shape the future of hospitality
• Collaborate with major hotel brands