Senior Analyst - IT Software Engineer - Remote

Overview

As a Senior Analyst - IT Software Engineer at Ciena, you will be part of a people-first culture that emphasizes flexibility and individual growth while working on Salesforce development projects across multiple clouds.

In Short

• Lead and deliver Salesforce projects primarily on Experience Cloud.
• Design scalable Salesforce solutions using Apex, LWC, and Flows.
• Perform code reviews and maintain high software quality standards.
• Work within an Agile framework with cross-functional teams.
• Troubleshoot complex integrations using Mulesoft and APIs.
• Communicate progress and issues clearly to stakeholders.
• Participate in sprint planning and backlog grooming.
• Provide technical leadership and support to the team.
• Knowledge of Salesforce AI features is desirable.
• Occasional on-call support for incident management may be required.

Requirements

• Hands-on experience with Salesforce Apex, LWC, and Flows.
• Strong programming skills in Apex and JavaScript.
• Experience managing large Salesforce orgs.
• Excellent problem-solving and communication skills.
• Salesforce Certifications are a plus.
• Avid learner with a track record of quick results.
• Knowledge of different Salesforce clouds and integrations.
• Ability to work independently while collaborating with teams.
• Passion for continuous improvement.
• Experience with AI/ML integrations is a bonus.

Benefits

• Flexible work environment.
• Focus on individual growth and well-being.
• Commitment to diversity and inclusion.
• Opportunities for continuous learning.
• Supportive team culture.