EMEA Network Engineer, Associate - Remote

Overview

The EMEA Network Engineer, Associate position at Ciena offers a rewarding experience where you can make a meaningful impact through the design and implementation of leading network technologies, all within a supportive and inclusive work environment.

In Short

• Technical role focused on network solution delivery.
• Post-sales support for deployment and network reconfiguration.
• Collaboration with Systems Engineers, Project Managers, and Technical Support.
• Basic knowledge of optical/transmission and Layer 2-3 protocols.
• Support service partners during project deployment.
• Review technical deployment package details.
• Participate in customer kick-off calls.
• Provide technical guidance to Presales Engineers.
• Ability to handle travel and night shifts.
• Excellent communication and customer service skills.

Requirements

• B.S. in Electrical Engineering, Optical Engineering, or related field.
• Mandatory up to 3 years of experience in Telecom or IT.
• Good customer service interaction skills.
• Expert knowledge of MS Office applications.
• Ability to handle multiple projects simultaneously.
• Strong analytical skills.
• Communication-focused career goals.

Benefits

• Supportive and flexible work environment.
• Focus on personal growth and wellbeing.
• Commitment to diversity and inclusion.
• Opportunities for career advancement.
• Meaningful social and community impact.