Remote B2C Sales Associate

Overview

The Cadence Health team is looking for a remote B2C Sales Associate to assist with calling and enrolling patients referred to Cadence by our partner physicians. You will be the patient's first point of contact and experience with Cadence and will interact with patients via phone call and text.

In Short

• Clearly communicate program details, benefits, expected outcomes, patient responsibilities, and the value proposition to patients.
• Facilitate virtual patient enrollments and schedule follow-up appointments with the Cadence Care team.
• Build strong rapport and trust with potential patients.
• Follow established scripts to meet quality assurance standards.
• Maintain a balance between delivering high-quality patient interactions and achieving productivity targets.

Requirements

• 2+ years of B2C sales and customer service experience.
• Positive attitude and eagerness to help.
• Strong communication and problem-solving skills.
• Prior experience in a fast-paced work environment.
• Ability to maintain patient confidentiality.
• Comfort using CRM platforms.
• Excellent verbal and written communication skills.
• Passion for providing an outstanding patient experience.
• Ability to thrive in a results-driven environment.

Benefits

• Company culture focused on impact and shared growth.
• Opportunity to help improve the quality of life of millions of Americans.
• Competitive salaries and quarterly incentives.
• Medical, dental, and vision insurance.
• Competitive PTO.
• 401K and 401K match.
• Onboarding stipend for remote equipment.
• Paid Parental Leave.
• Charitable Donation Match program.
• Expected compensation range: up to $20-$23 per hour plus incentive.