Registration Representative - Remote

Overview

The Registration Representative at UMass Memorial Health plays a crucial role in patient registration, ensuring accurate data entry and providing exceptional customer service.

In Short

• Full-time position with a schedule of 3p-11:30p.
• Responsibilities include patient registration and insurance verification.
• Requires strong data entry skills and attention to detail.
• Must provide excellent customer service to patients and families.
• Involves scheduling appointments and collecting patient liabilities.
• Work in a team-oriented environment with a focus on patient care.
• Opportunity for a signing bonus based on eligibility.
• High School diploma required; higher education preferred.
• Experience in healthcare or customer service is advantageous.
• Comply with health and safety regulations and departmental policies.

Requirements

• Minimum 1-2 years of data entry experience.
• Proficient computer skills and knowledge of medical terminology.
• Strong verbal and written communication skills.
• Ability to work in a high-volume environment.
• Bilingual skills are preferred.
• Experience in hospital admissions and insurance verification is a plus.
• Must be able to work evenings, weekends, and holidays as required.

Benefits

• Comprehensive health benefits.
• Opportunities for professional development.
• Supportive work environment focused on respect and teamwork.
• Potential for a signing bonus.