Patient Registration Specialist - Evening Shift - Remote

Overview

The Patient Registration Specialist at UMass Memorial Health plays a crucial role in ensuring accurate patient registration and information management, contributing to the overall patient experience.

In Short

• Full-time position with evening shifts from 3PM to 11:30PM.
• Responsible for entering patient demographic and insurance information.
• Ensures compliance with insurance pre-authorizations and verifications.
• Handles scheduling for various medical services.
• Collects patient payments and manages financial transactions.
• Performs clerical duties related to patient records and admissions.
• Works in a team-oriented environment focused on patient care.
• Complies with health and safety regulations.
• Participates in ongoing training and meetings.
• Maintains professionalism and respect in all interactions.

Requirements

• High School Diploma required; Associate or Bachelor’s preferred.
• 1-2 years of data entry experience.
• Proficient in computer skills, especially with Windows.
• Strong verbal and written customer service skills.
• Knowledge of medical terminology is essential.
• Ability to work in a high-volume environment.
• Experience in hospital admissions or insurance verification preferred.
• Bilingual skills are a plus.
• Must demonstrate attention to detail.
• Ability to work weekends and holidays as required.

Benefits

• Opportunity for a signing bonus.
• Comprehensive training and development programs.
• Collaborative work environment.
• Engagement in community service and patient care.
• Supportive management and team structure.
• Health and wellness programs.
• Employee recognition initiatives.
• Flexible scheduling options.
• Access to healthcare benefits.
• Commitment to diversity and inclusion in the workplace.