Client Manager - Small Group - Remote

Overview

The Client Manager for Small Group at C3 plays a crucial role in managing client relationships and ensuring high-quality service delivery in employee benefits.

In Short

• Act as the primary contact for small group clients.
• Build strong relationships and ensure client satisfaction.
• Collaborate with producers to understand client needs.
• Support securing new business opportunities.
• Train and mentor team members.
• Conduct marketing efforts and negotiate rates.
• Prepare proposals and summarize marketing results.
• Ensure timely communication with carriers/vendors.
• Maintain client files and audit invoices.
• Assist clients with administrative issues as needed.

Requirements

• 3+ years of experience in client management.
• Strong communication and organizational skills.
• Proactive problem-solving abilities.
• Attention to detail and math proficiency.
• Active Life & Health license required.
• Ability to learn quickly and adapt to technology.
• Team player with a positive attitude.
• Experience in insurance is a plus.

Benefits

• Competitive salary.
• 100% employer-paid benefits.
• 401K match.
• Opportunities for growth.
• Flexible working schedules.
• Unlimited PTO for work/life balance.
• Fun atmosphere.
• No micromanagement.
• Opportunity to work from home/remote.