Program Manager - Remote

Overview

The Program Manager is responsible for delivering large or/and complex programs to time, scope, budget and quality. These programs may consist of interrelated projects across multiple technologies and offers, being led by individual project managers under an overarching program or may comprise a single large multi-year program for the Program Manager to lead. This position mentors project managers responsible for delivering large and complex programs consisting of projects lead by C1 as well as other vendors. Success in this position requires openness to constant change, a focus on continuous improvement and ability to focus on quality control, profitability, and high customer satisfaction.

In Short

• Ensures scope, timelines, budget, and resources are accurately identified, tracked, and reported
• Develops full-scale program plans including client specific escalation, governance structure, and associated communication and change management plans
• Audits and enforces standard processes and procedures
• Identifies and manages program dependencies and critical path
• Creates and maintains detailed program plans, issues log, and risk register
• Communicates program expectations to team members and stakeholders
• Facilitates change management associated with implementing process improvements
• Tracks and communicates performance measurements
• Prepares and presents program status reports
• Conducts program post mortems and creates recommendations report

Requirements

• 10+ years of experience in project/program management roles
• Experience managing programs/projects within the Professional Services industry
• Excellent leadership and management skills
• Strong communication skills
• Solid knowledge of project management discipline and tools
• Proficient in Microsoft Office Suite, Visio, and Project
• PMP or equivalent certification
• Ability to foster relationships in a global corporate environment
• Experience in risk management and mitigation
• Strong interpersonal skills

Benefits

• 401(k) Plan with employer match
• Medical, Dental, and Vision Coverage
• Paid Parental Leave
• Employee Assistance Plan
• Wellness programs
• 10 Holidays and Volunteer Time Off
• On Demand Pay (Daily Pay)
• Accident and Critical Illness Insurance
• Legal/ID Theft Plans
• Travel Assistance