Operations/Service Manager III - Remote

Overview

As an Operations Service Manager at Burlington, you will lead store operations, ensuring excellent customer service while managing a team of cashiers and supervisors.

In Short

• Lead Customer Service and Cashier teams.
• Drive compliance with company policies and standards.
• Manage overall execution of operations and receiving SOPs.
• Act as Manager on Duty, setting leadership examples.
• Support staffing, sourcing, interviewing, and training.
• Communicate effectively with management teams.
• Ensure smooth customer flow at registers.
• Assist in managing other store operations as needed.
• Maintain inventory accuracy with the Receiving Supervisor.
• Flexible schedule including early mornings, nights, weekends, and holidays.

Requirements

• 3+ years of Retail Management or Store Operations experience.
• Ability to lift and move boxes weighing up to 40 lbs.
• Experience with scheduling and reporting software.
• Travel may be required.

Benefits

• Competitive wage and flexible hours.
• Associate discount available.
• Medical, dental, and vision coverage.
• Life and disability insurance.
• Paid time off and holidays.
• 401(k) plan.
• Training and development opportunities.
• Workplace diversity commitment.