Claims Analyst - Remote

Overview

The Claims Analyst role involves supporting FEMA’s Hermit’s Peak/Calf Canyon Claims Office by processing and evaluating Proofs of Loss for disaster survivors, ensuring compliance with federal regulations.

In Short

• Remote position supporting FEMA claims processing.
• Manage high-volume documentation related to claims.
• Review and evaluate claimant submissions for accuracy.
• Clarify documentation requirements with claimants.
• Apply FEMA policies to determine eligible losses.
• Coordinate with Site Inspectors and Subject Matter Experts.
• Identify duplication of benefits across compensation sources.
• Document casework in FEMA’s System of Record.
• Support preparation of determination memorandums.
• Respond to workflow and policy questions.

Requirements

• High school diploma required; higher education preferred.
• 1-10 years of experience in claims or case management.
• Ability to evaluate documentation and identify inconsistencies.
• U.S. Citizenship required for FEMA Public Trust.

Benefits

• Competitive salary.
• Comprehensive health plan including dental and vision.
• Company-paid life and disability insurance.
• 401(k) plan with company match.
• Educational reimbursement program.