Fiber Product Manager - Remote

Overview

As a Fiber Product Manager at Brightspeed, you will own the end-to-end Fiber Internet product, defining the vision, roadmap, and performance metrics while ensuring a superior customer experience.

In Short

• Lead the product vision and roadmap for Fiber Internet.
• Manage product backlog and ensure agile delivery.
• Collaborate with cross-functional teams to optimize customer experience.
• Define pricing and packaging strategies to enhance market penetration.
• Utilize data and AI insights to drive product improvements.
• Oversee compliance and regulatory aspects of product offerings.
• Engage in competitive analysis to inform product positioning.
• Coordinate with sales and marketing for effective go-to-market strategies.
• Set performance standards for in-home experiences and installations.
• Participate in enterprise initiatives and manage cross-functional dependencies.

Requirements

• 7+ years in product management for telecom or adjacent services.
• Experience with agile methodologies and backlog ownership.
• Strong analytical skills and familiarity with SQL/BI tools.
• Knowledge of CPE and Wi-Fi hardware roadmaps.
• Ability to communicate effectively with executive stakeholders.
• Experience with AI/automation use cases.
• Collaborative mindset with a focus on customer satisfaction.
• Proven track record of driving product strategy and execution.
• Understanding of pricing and promotional strategies.
• Ability to work in a hybrid environment and adapt to changing needs.

Benefits

• Comprehensive medical, dental, and vision insurance.
• 401K plan with company match.
• Paid time off and wellness programs.
• Employee assistance program for mental health support.
• Opportunities for professional development and growth.
• Inclusive workplace culture that values diversity.
• Flexible working arrangements to promote work-life balance.
• Recognition as a Top Workplace.
• Access to cutting-edge technology and tools.
• Commitment to community engagement and service.