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Customer Service Representative - Remote

Posted 16 weeks ago
Customer Service
Full Time
USA
Competitive

Overview

We’re hiring Customer Service Representatives who are great listeners, quick thinkers, and love helping people. This role offers full training, real support, and a clear path to grow.

In Short

  • Answer customer questions via phone, email, zoom calls and/or chat
  • Provide product or service information with a positive, problem-solving attitude
  • Document customer interactions and follow up as needed
  • Collaborate with team members to resolve complex issues
  • Help improve the overall customer experience by bringing insights and feedback
  • This position requires some sales during client interaction

Requirements

  • Clear communication and a calm, friendly tone
  • Patience, empathy, and a genuine desire to help people
  • Ability to work independently and as part of a team
  • Basic computer skills — CRM or ticketing tools are a plus (we’ll train you)
  • High school diploma or equivalent (some college = bonus)

Benefits

  • Medical, Dental & Vision Insurance
  • Mental Health + Wellness Resources
  • Retirement Plans
  • Employee Recognition & Rewards Program
  • Team Events

B.P.C

Bright Path CO

Bright Path Co is a fast-growing, customer-centric organization dedicated to delivering exceptional service to its clients. The company fosters a collaborative and inclusive work environment, allowing employees to thrive while focusing on building long-term relationships with customers. As Bright Path Co continues to expand, it seeks passionate and professional individuals to join its Customer Service team, emphasizing the importance of problem-solving and relationship-building in delivering outstanding client experiences.

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