Service Technician - Mining - Remote

Overview

The Service Technician will provide remote and on-site technical support for mining contracts, assisting users with system usage and resolving technical issues in the field.

In Short

• Remote and on-site technical support for mining contracts.
• Direct contact with clients for project requirements management.
• Support the sales team in preparing technical proposals for new projects.
• Active participation in all project stages from technical assessments to implementation.
• Preparation of technical failure reports and client updates.
• Participation in technical discussions and internal solutions.
• Training users on various division solutions.

Requirements

• Technical degree in electronics, computer science, or related field.
• 2 years of experience in mining.
• Experience in network architecture, equipment configuration, and basic programming.
• Class B driver's license (minimum 2 years).
• Desirable English B2 level.
• Proficient in Microsoft Office.
• Willingness to travel.
• Must reside in Antofagasta.
• Knowledge of energy isolation and locking processes in mining.
• Basic knowledge of Linux operating systems.

Benefits

• Autonomy, initiative, and proactivity.
• Effective communication skills.
• Interpersonal relationships and collaboration.
• Adaptability and flexibility.
• Analytical and problem-solving skills.
• Time management and organization.
• Customer orientation.
• Entrepreneurial mindset with short and long-term results orientation.