Senior UX Researcher - (English/Spanish) - Remote

Overview

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting customers in arranging their “me time” moments, we’re in the business of helping people thrive.

In Short

• Lead the planning and execution of research initiatives.
• Use interviews, observations, surveys, and usability studies to generate insights.
• Synthesize data and align stakeholders on customer understanding.
• Drive decisions impacting product strategy.
• Collaborate with designers, product managers, analysts, and engineers.
• Communicate findings and champion the customer perspective.
• Mentor non-researchers in customer engagement.
• Maintain outstanding research practices.
• Contribute to positive team culture.
• Work in a fast-moving scale-up environment.

Requirements

• Experience in UX research methodologies.
• Strong analytical and communication skills.
• Ability to synthesize complex data into actionable insights.
• Experience collaborating with cross-functional teams.
• Fluency in English and Spanish.
• Passion for understanding customer needs.
• Ability to thrive in a dynamic environment.
• Experience mentoring or guiding others.
• Strong problem-solving skills.
• Commitment to maintaining a positive team culture.

Benefits

• Competitive salary range of $140,000 - $165,000 per year.
• Opportunity to work in a global team.
• Supportive work environment.
• Impactful work that helps customers thrive.
• Opportunities for professional growth.
• Flexible work arrangements.
• Access to resources and tools for research.
• Engaging team culture.
• Focus on innovation and customer experience.
• Commitment to employee well-being.