Senior UX Researcher - Remote

Overview

The Senior UX Researcher will lead high-impact research initiatives, mentor others, and drive evidence-based decision-making across multiple teams and business units.

In Short

• Lead meaningful research that drives product impact.
• Translate user insights into actionable recommendations.
• Develop deep domain expertise in assigned product areas.
• Champion user-centricity across teams.
• Mentor junior researchers and enable high-quality research.
• Manage multiple projects while ensuring clarity and quality.
• Produce compelling deliverables that influence decisions.
• Help develop research ops processes.
• Collaborate with cross-functional stakeholders.
• Work in a remote-first environment with flexible hours.

Requirements

• Extensive experience in UX research, ideally in a leadership role.
• Strong command of qualitative and quantitative research methods.
• Proven ability to manage complex, multi-project workloads.
• Excellent communication and storytelling skills.
• Experience in fast-paced SaaS or tech environments.
• Familiarity with research tools like Jira and SurveyMonkey.
• Ability to influence product strategy with evidence-based recommendations.
• Understanding of Agile practices.
• Background in mentoring other researchers.
• Knowledge of accessibility standards is a plus.

Benefits

• Generous holiday (PTO) allowance.
• Flexible working hours.
• Support for remote work setup.
• 26 weeks of fully paid leave for birthing parents.
• 13 weeks for non-birthing parents.
• Inclusive policies for various health needs.
• Diverse and welcoming team culture.
• Opportunities for personal and professional growth.
• Access to company resources for career development.
• Commitment to equal opportunities for all applicants.