Customer Success Onboarding Advisor - Remote

Overview

Working at Booksy means being part of a global team focused on helping people feel great every day. From supporting entrepreneurs in building successful businesses to helping their clients organize moments for themselves – our mission is to help people grow and feel fantastic.

In Short

• Conduct phone contacts with salons that purchased Booksy for Business subscription to schedule implementation.
• Perform remote onboarding of salons in Booksy for Business features and monitor progress.
• Activate salons to encourage their Booksy profiles to attract as many online bookings as possible.
• Provide salons with information about the operation and functionality of Booksy for Business and Booksy for Clients.
• Inform salons about subscriptions, invoices, and payments.
• Propose solutions tailored to the needs of salons that can be delivered by Booksy.

Requirements

• Strong communication skills.
• Ability to work in a dynamic environment.
• Experience in customer success or onboarding roles.
• Problem-solving skills.
• Familiarity with business solutions.

Benefits

• Competitive salary.
• Performance bonuses.
• Opportunity to work in a fast-paced environment.
• Creative and flexible work culture.
• Real impact on the business.