Supervisor, Servicing Operations Card Services - Remote

Overview

This role as Supervisor of Servicing Operations Card Services at BECU focuses on leading a team to ensure operational excellence and exceptional member experiences, while adhering to compliance standards.

In Short

• Lead and inspire the operations team.
• Ensure compliance with federal and state regulations.
• Drive process excellence and improve workflows.
• Provide mentorship and training to team members.
• Analyze feedback to enhance member experience.
• Manage audits and maintain operational integrity.
• Collaborate with other departments for smooth operations.
• Adapt to additional responsibilities as needed.
• Work PST hours.
• Join a purpose-driven organization focused on community service.

Requirements

• Associate’s degree in business or equivalent experience.
• 3 years of experience in operational functions.
• 1 year of leadership experience.
• Strong knowledge of banking regulations.
• Excellent interpersonal and communication skills.
• Analytical and problem-solving skills.
• Occasional travel required.
• Industry certifications preferred.

Benefits

• 401(k) Company Match and annual contributions.
• Medical, Dental, and Vision coverage.
• PTO Program and Exchange Program.
• Tuition Reimbursement Program.
• Volunteer time off and donation match.
• Opportunities for professional growth and mentorship.
• Recognition for contributions and career support.
• Work in a mission-driven environment.