Security Operations Engineer - Remote

Overview

The primary role of the Cyber Security Operations Engineer is to deliver exceptional customer service while managing and maintaining our customer environments besides creating documentation around various processes and procedures.

In Short

• Join an award-winning Managed Service Provider.
• Focus on customer service and technical support.
• Manage and maintain customer environments.
• Create documentation for processes and procedures.
• Work in a diverse and inclusive workplace.
• Be part of a vibrant culture with strong leadership.
• Utilize a good range of technical capabilities.
• Troubleshoot issues effectively.
• Contribute to employee and customer experience.
• Equal opportunity employer.

Requirements

• Technical capabilities in Cyber Security.
• Experience in customer service.
• Ability to troubleshoot technical issues.
• Strong documentation skills.
• Commitment to diversity and inclusion.

Benefits

• Recognition as Mid-Market Partner of the Year.
• Supportive work environment.
• Opportunities for professional growth.
• Engagement in core values of the organization.