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Service Delivery Project Lead - Remote

Posted 8 weeks ago
Project Management
Full Time
Philippines

Overview

The Service Delivery Project Lead assists the Service Delivery team to meet and exceed its obligations regarding small & nimble Project Delivery, Service Levels and performance, by providing project leadership, mentoring & administrative support to the team.

In Short

  • Provide excellence in customer service to internal stakeholders.
  • Work with all internal stakeholders to deliver outcomes for the service delivery team.
  • Coordinate activities, resources, equipment, and information associated with projects.
  • Provide leadership, mentoring & support relating to project management to the broader Service Delivery team.
  • Assist the Service Delivery Manager with specific Customer facing service outcomes.
  • Assist in maintaining Managed Service Customer’s documentation.

Requirements

  • Experience in project management.
  • Strong communication skills.
  • Ability to mentor and lead teams.
  • Customer service orientation.
  • Experience in service delivery environments.

Benefits

  • Vibrant workplace culture.
  • Commitment to diversity and inclusion.
  • Career development opportunities.
  • Recognition as a great place to work.
blueAPACHE logo

blueAPACHE

blueAPACHE is an innovative and rapidly growing Managed Service Provider that delivers IT and technology solutions to clients across various industries in Australia. The company is dedicated to maintaining a competitive edge by staying updated with current technologies and fostering the technical expertise of its employees. blueAPACHE values its people as its most significant differentiator, offering a supportive and rewarding work environment that includes flexibility in work arrangements, ongoing training, and development opportunities. The company promotes a strong team culture with regular social events and encourages collaboration across departments to ensure high levels of customer satisfaction.

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