Change Management Consultant | Business Process Improvement - Remote

Overview

The Business Process Improvement / Change Management Consultant will support the Real Estate Services function in a Chief of Staff-style role, driving structure, consistency, and improvement across people, processes, and technology.

In Short

• Support leadership with operational planning and stakeholder alignment.
• Facilitate transformation initiatives across multiple workstreams.
• Identify inefficiencies and implement process improvements.
• Create structured approaches for environmental and sustainability collaboration.
• Coordinate internal operational readiness for union engagement.
• Develop centralized checklists for lease management tracking.
• Align efforts across various corporate stakeholders.
• Own executive-level reporting and dashboards on key initiatives.
• Drive adoption of new operating models across teams.
• Work in a remote capacity with weekly travel to Merrillville, IN.

Requirements

• Proven experience in business process improvement or transformation roles.
• Strong organizational skills and ability to support multiple stakeholders.
• Familiarity with labor relations and unionized teams.
• Experience in developing team operating models and frameworks.
• Exceptional written and verbal communication skills.
• Experience coordinating across functions such as HR, legal, and operations.
• Project management experience and comfort working in ambiguity.
• Real estate services experience is a plus.

Benefits

• Competitive hourly rate based on experience.
• Opportunity to work on impactful transformation projects.
• Flexible remote working arrangement with travel.
• Potential for contract extension based on performance.
• Collaborative work environment with executive stakeholders.