Medical Customer Service Representative - Remote

Overview

Are you passionate about medicine and want to support the lives of people with diabetes? Join a leading company in the medical devices sector in Lisbon!

In Short

• Handle customer inquiries and support
• Take incoming calls and manage orders
• Coordinate product shipping to customers
• Assist and guide customers with their concerns
• Ensure proper use of products

Requirements

• Native-level German and good English skills
• Enthusiasm for medicine and helping others
• Understanding the value of good customer service
• Attentive listening and effective communication
• Energy and ability to work proactively
• Interest in intercultural communication
• Willingness to relocate to Portugal if not already residing there
• Valid Portuguese work permit required

Benefits

• Contract type: Annual contract, extendable
• Full-time hours (40 hours/week) in rotating shifts
• 1 month of training + 3 months of nesting in the office, then remote work possible
• Salary options: 1,230€ gross/month with free accommodation or 1,612€ gross/month without accommodation
• For international applicants: reimbursement of initial flight costs, airport transfer, assistance with bureaucracy, free Portuguese courses, cooking classes, sports activities, and social events organized by the company