Remote Otter LogoRemoteOtter

Medical Customer Service Representative - Remote

Posted 3 weeks ago

Overview

Are you passionate about medicine and want to support the lives of people with diabetes? Join a leading company in the medical devices sector in Lisbon!

In Short

  • Handle customer inquiries and support
  • Take incoming calls and manage orders
  • Coordinate product shipping to customers
  • Assist and guide customers with their concerns
  • Ensure proper use of products

Requirements

  • Native-level German and good English skills
  • Enthusiasm for medicine and helping others
  • Understanding the value of good customer service
  • Attentive listening and effective communication
  • Energy and ability to work proactively
  • Interest in intercultural communication
  • Willingness to relocate to Portugal if not already residing there
  • Valid Portuguese work permit required

Benefits

  • Contract type: Annual contract, extendable
  • Full-time hours (40 hours/week) in rotating shifts
  • 1 month of training + 3 months of nesting in the office, then remote work possible
  • Salary options: 1,230€ gross/month with free accommodation or 1,612€ gross/month without accommodation
  • For international applicants: reimbursement of initial flight costs, airport transfer, assistance with bureaucracy, free Portuguese courses, cooking classes, sports activities, and social events organized by the company

Translated from German

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