Remote Otter LogoRemoteOtter

Technical Support Manager - Remote

Posted 12 weeks ago
Customer Service
Full Time
USA

Overview

bloXroute is seeking an experienced results-driven Technical Support Manager to join our dynamic team.

In Short

  • Manage a team of Technical Support Engineers.
  • Work closely with bloXroute users to understand their needs.
  • Help users maximize the value of our products and services.
  • Manage support downtime and product issues.
  • Effectively communicate status updates to users.
  • Remote position based in the USA.

Requirements

  • Experience in technical support management.
  • Strong communication skills.
  • Ability to manage a team effectively.
  • Understanding of product and service value.

Benefits

  • Dynamic team environment.
  • Remote work flexibility.
BloXroute logo

BloXroute

BloXroute is a forward-thinking technology company focused on enhancing software development and deployment processes within the blockchain ecosystem. The company is dedicated to building scalable, secure infrastructure that prioritizes efficiency, reliability, and security. With a strong emphasis on automation and continuous improvement, BloXroute operates across various blockchain networks, including Ethereum, Binance Smart Chain, and Solana, ensuring robust performance and synchronization. The team is composed of collaborative professionals who are committed to driving innovation and excellence in decentralized infrastructure.

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