Senior Technical Writer - Remote

Overview

Bloomreach helps businesses personalize the customer experience through real-time customer and product data, enabling personalized marketing, product discovery, content management, and conversational shopping.

In Short

• Lead developer experience in the Engagement Docs Team.
• Design a smooth developer experience and manage technical knowledge.
• Collaborate with various departments to improve documentation.
• Drive communication excellence and implement high documentation standards.
• Mentor junior team members.
• Participate in cross-departmental projects.
• Engage in strategic initiatives related to product development.
• Work in a flexible, virtual-first environment.
• Contribute to the success of clients and the platform.
• Enjoy a supportive and motivated company culture.

Requirements

• Drive and ambition to tackle new challenges.
• Excellent written command of English.
• Clear communication and team player spirit.
• Technical acumen with SDKs and APIs.
• Documentation and/or copywriting experience is a plus.

Benefits

• Flexible working hours and virtual-first work culture.
• Personal development programs and coaching.
• Employee Assistance Program and wellness initiatives.
• Professional education budget for continuous learning.
• Participation in company performance bonuses.