Remote Otter LogoRemoteOtter

Call Centre Executive (Taiwan) - Remote

Posted 10 weeks ago

Overview

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support.

In Short

  • Own customer communications from initial contact until resolution.
  • Maintain a high level of product knowledge.
  • Provide timely assistance via live chats.
  • Deliver an amazing experience to every customer.
  • Work together as a team to achieve timely replies.

Requirements

  • Fresh graduates are encouraged to apply.
  • 2-3 years of customer service experience is a plus.
  • Required language(s): English, Mandarin.
  • Minimum Diploma/Degree in any field.
  • High level of attention to details.

Benefits

  • Working in a fast-growing startup.
  • Attractive remuneration and performance incentives.
  • Strong learning and development plans.
  • Great career development opportunities.
  • International work environment.

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