Call Centre Executive (Taiwan) - Remote

Overview

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support.

In Short

• Own customer communications from initial contact until resolution.
• Maintain a high level of product knowledge.
• Provide timely assistance via live chats.
• Deliver an amazing experience to every customer.
• Work together as a team to achieve timely replies.

Requirements

• Fresh graduates are encouraged to apply.
• 2-3 years of customer service experience is a plus.
• Required language(s): English, Mandarin.
• Minimum Diploma/Degree in any field.
• High level of attention to details.

Benefits

• Working in a fast-growing startup.
• Attractive remuneration and performance incentives.
• Strong learning and development plans.
• Great career development opportunities.
• International work environment.