Customer Relationship Management (CRM) Administrator - Remote

Overview

As a Customer Relationship Management (CRM) Administrator at Bitfocus, you will oversee, optimize, and grow our HubSpot ecosystem, collaborating with multiple departments to drive efficiency and data integrity.

In Short

• Oversee and maintain the HubSpot CRM and its integrations.
• Ensure data integrity and troubleshoot issues.
• Design and implement automated workflows.
• Develop custom dashboards and reports.
• Provide user support and training.
• Analyze and optimize business processes.
• Manage segmentation strategies for campaigns.
• Lead HubSpot-related projects.
• Stay updated with HubSpot features and best practices.
• Collaborate with stakeholders for continuous improvement.

Requirements

• 3+ years of experience with HubSpot administration.
• Advanced proficiency in HubSpot hubs.
• Experience with HubSpot's API.
• Proficient in JavaScript or Python.
• Strong analytical and problem-solving skills.
• Excellent communication skills.
• Ability to manage multiple projects.
• Detail-oriented with a focus on process improvement.
• HubSpot certification preferred.

Benefits

• Medical, dental, and vision insurance.
• 401K retirement plan with 4% match.
• Flexible Spending Account options.
• Home Office Stipend.
• Monthly internet and phone bill support.
• 100% paid parental leave for 12 weeks.
• Apple Macbook for home office.
• Collaborative and dynamic work environment.
• Opportunity to make a meaningful impact.
• Unique, friendly, and caring culture.