P2P Transaction Appeal Arbitrator - Remote

Overview

The P2P Transaction Appeal Arbitrator will be responsible for investigating and reviewing appeals related to P2P transactions, ensuring fair decision-making based on comprehensive data analysis.

In Short

• Investigate and review P2P transaction order appeals.
• Collect and analyze data related to appeals.
• Conduct research and make final arbitration decisions.
• Record, categorize, and summarize appeal case data.
• Conduct regular data analysis to extract core indicators.
• Identify potential risks and fraud patterns through data mining.
• Collaborate with risk control, product, and technology teams.
• Work remotely with a flexible schedule.
• Be part of a fast-growing company in finance technology.
• Enjoy market competitive salary and career development.

Requirements

• At least 1 year of experience in dispute handling or risk control data analysis.
• Excellent data analysis skills and logical judgment.
• Strong sense of principle and responsibility.
• Proficient in Chinese and English.
• Ability to work under pressure and make independent judgments.
• Available for overnight shifts (22:00 - 06:00 UTC+8).

Benefits

• Great career development opportunities.
• Market competitive salary.
• Fully remote work-from-home setup.
• Follow local vacation policies and benefits.
• Professional development support.
• Join an international and diversified team.