Technical Support Engineer / API Trading Support - Remote

Overview

Join Binance as a Technical Support Engineer / API Trading Support and be part of the most influential company in the blockchain industry, contributing to the cryptocurrency revolution.

In Short

• Investigate and resolve technical questions related to API programming issues.
• Support global institutions such as HFTs and algo/quant funds.
• Collaborate closely with the VIP Account team and Customer Support.
• Work with internal Dev/Infra teams and other parties.
• Engage directly with VIP customers.
• Bilingual fluency in English and Mandarin preferred.
• Flexible location within LATAM, EU, MENA, or APAC.
• Be part of a leading global blockchain ecosystem.
• Contribute to improving financial access worldwide.
• Join a team trusted by over 250 million people.

Requirements

• Experience in technical support or related field.
• Strong understanding of API programming.
• Ability to resolve technical issues efficiently.
• Excellent communication skills in English and Mandarin.
• Experience working with high-frequency trading or algo/quant funds is a plus.
• Ability to work collaboratively with various teams.
• Strong problem-solving skills.
• Flexibility to work in a remote environment.
• Passion for blockchain and cryptocurrency.
• Willingness to engage with VIP customers directly.

Benefits

• Work in a leading company in the blockchain industry.
• Flexible working location.
• Opportunity to contribute to a revolutionary financial ecosystem.
• Collaborate with a diverse and talented team.
• Access to industry-leading resources and tools.
• Be part of a mission to improve financial access globally.
• Engage with a large user base and impactful projects.
• Continuous learning and development opportunities.
• Competitive compensation and benefits.
• Work in a dynamic and innovative environment.