Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

In Short

Join the Binance Accelerator Program for a 6-month immersive experience in Web3.
Work with cutting-edge AI and Machine Learning technologies.
Provide technical support and manage escalations in high-traffic environments.
Collaborate with stakeholders to resolve issues effectively.
Analyze service ticket data and draft Root Cause Analysis reports.
Participate in iteration, release, and roadmap planning.
Continuously improve service quality and efficiency.
Support customer and business processes with AI and Machine Learning solutions.
Must be able to work 5 days a week.
Open to current students and recent graduates.

Requirements

Undergraduates in Computer Science or related field.
Strong problem-solving capabilities.
Experience with Unix/Linux and shell scripting.
Database experience with Oracle and MySQL.
Web/App project support experience.
Understanding of software development methodologies.
Experience with debugging and troubleshooting.
Familiarity with technical support processes.
Ability to present to engineers and customers.
Comfortable with shift work.

Benefits

Gain hands-on experience in technical operations.
Expand your professional network.
Build transferable skills for your career.
Work in a dynamic and fast-paced environment.
Opportunity to contribute to the crypto-currency revolution.

Binance

Binance is a premier global blockchain ecosystem that operates the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 230 million individuals across more than 100 countries, Binance is recognized for its industry-leading security, transparency in user funds, rapid trading engine, and deep liquidity. The company offers a diverse range of digital asset products, including trading, finance, education, research, payments, institutional services, and Web3 features. Binance is dedicated to leveraging digital assets and blockchain technology to create an inclusive financial ecosystem that enhances financial freedom and access for people worldwide.

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