Implementations Coordinator - Remote

Overview

An overview paragraph about the job

In Short

• Lead end-to-end implementation projects for utility billing software deployments
• Develop and execute detailed project plans, timelines, and resource allocation strategies
• Coordinate with cross-functional teams including development, QA, and client services
• Manage multiple concurrent implementations across various utility sectors
• Configure billing software to accommodate complex rate structures, tariffs, and regulatory requirements
• Set up customer information systems, meter data management, and billing calculation engines
• Serve as primary technical point of contact throughout implementation lifecycle
• Conduct requirements gathering sessions and gap analysis workshops
• Develop and execute comprehensive testing protocols for billing accuracy
• Provide comprehensive training to client staff on system functionality and best practices

Requirements

• 3+ years experience with utility billing software implementations for multifamily real estate
• Strong SQL database skills and experience with data migration tools
• Proficiency in system integration methodologies and API configuration
• Deep understanding of utility business processes and customer lifecycle management for multifamily real estate
• Exceptional client-facing communication and presentation skills
• Proven track record managing complex technical implementations
• Bachelor's degree in Engineering, Computer Science, Information Systems, or related field
• Professional certifications in relevant utility billing platforms

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, and vision insurance
• 401(k)
• Professional development opportunities and certification reimbursement
• Flexible work arrangements with remote work options
• Opportunity to work with cutting-edge utility technology solutions