Technical Training Instructor - Remote

Overview

The Technical Training Instructor at BeyondTrust is responsible for transforming customers into product experts through engaging technical training, ensuring effective knowledge transfer and continuous improvement of training materials.

In Short

• Assess individual/group training needs for each course.
• In-depth knowledge of BeyondTrust software product lines.
• Participate in the development and ongoing maintenance of training materials.
• Utilize new learning technologies such as distance learning tools.
• Keep personal IT skills and knowledge up to date.
• Train customers on BeyondTrust software ensuring full knowledge transfer.
• Proven customer-facing communication skills.
• Organize, plan, and deliver courses.

Requirements

• Bachelor’s degree with 1-2 years experience or at least 5 years related professional experience.
• Experience delivering software training both on-site and virtually.
• IT technical foundations are a must.
• Comfortable working with Fortune 500 companies, government, and educational institutions.
• Excellent communication, interpersonal, and presentation skills.
• Personable yet knowledgeable training demeanor.
• Ability to translate technical concepts into customer use cases.
• Proficient in Project Management and Communication with stakeholders.
• Ability to create content and write technical documents.

Benefits

• Strong desire to learn new skills and technologies.
• Cyber Security and/or networking background.
• Working knowledge of Microsoft Windows environments.