Technical Instructor - Remote

Overview

As a Technical Instructor at Veeva Systems, you will deliver training and certification programs to enhance the skills of users, implementers, and managers of Veeva technology and data solutions in the life sciences industry.

In Short

• Deliver engaging learning experiences in a virtual environment.
• Maintain and develop training delivery expertise and technical product knowledge.
• Collaborate with subject matter experts and stakeholders to refine training programs.
• Lead initiatives to improve learner experience.
• Support trainees through Q&A and troubleshooting.
• 3+ years of experience in technical enterprise software training.
• Effective presentation skills in formal settings.
• Understanding of adult learning principles.
• Travel for on-site training may be required (up to 20%).
• Experience with relational databases and life sciences is a plus.

Requirements

• 3+ years experience in coaching and delivering technical enterprise software training to customers.
• Possess effective presentation skills in a variety of formal settings.
• Demonstrate a solid understanding and application of adult learning principles and training evaluation.
• Excellent verbal, reading, and writing ability in English.
• An eye for quality and committed focus on customer success, employee success, speed, and doing the right thing.
• Travel to deliver on-site training upon request (up to 20%); international travel is possibly required.

Benefits

• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company paid holidays.
• Retirement programs.
• 1% charitable giving program.