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Product Quality Analyst - Remote

Posted 22 weeks ago
BetterLesson logo

BetterLesson

QA
Full Time
Worldwide
$78,740 - $99,767/year

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Overview

The Product Quality Analyst at BetterLesson plays a crucial role in ensuring the smooth functioning of integrations within the software platform, which supports High-Quality Professional Learning. This role involves identifying and resolving issues, collaborating with users and internal teams, and maintaining high-quality user experiences.

In Short

  • Provide reactive support for technical issues
  • Collaborate with internal teams and vendors
  • Conduct acceptance and integration testing
  • Maintain a technical knowledge base
  • Participate in software release planning

Requirements

  • 3-5 years of experience in Technical Support, QA, or related fields
  • Strong communication skills
  • Ability to troubleshoot using SQL and developer tools
  • Experience with integration tools in education sectors
  • Familiarity with helpdesk software like Jira

Benefits

  • Competitive salary
  • Health and employee benefits
  • Equity in the company
  • Flexible schedule and vacation policy
  • Opportunity to improve outcomes for teachers and students

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