Clinical Quality Improvement Manager - Remote

Overview

As the Clinical Quality Improvement Manager at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. You will lead our comprehensive clinical quality initiatives and measurement-based care programs across BetterHelp's global platform.

In Short

• Lead the development and implementation of clinical quality measurement frameworks.
• Manage expansion of measurement-based care features.
• Create specifications for new clinical outcome measures.
• Develop clinical quality dashboards for actionable insights.
• Establish clinical benchmarks aligned with industry standards.
• Lead quality improvement initiatives using evidence-based methodologies.
• Conduct root cause analyses of quality gaps.
• Collaborate with clinical teams to enhance care.
• Monitor industry trends in clinical quality.
• Support cross-functional collaboration and strategic support.

Requirements

• Master's or Doctoral degree in a relevant field.
• Minimum 3+ years of experience in clinical quality improvement.
• Expertise in quality improvement methodologies.
• Strong analytical and statistical skills.
• Proficiency in data visualization tools.
• Experience in regulated healthcare environments.
• Excellent project management skills.

Benefits

• Remote work with in-person bonding experiences.
• Competitive compensation.
• Holistic perks program including free therapy.
• Excellent health, dental, and vision coverage.
• 401k benefits with employer matching.
• Opportunity to build impactful solutions.
• Access to necessary hardware and software.
• A supportive community of co-workers.