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Sales & Guest Services Associate (Night Shift) - Remote

Posted 2 days ago
Customer Service
Full Time
South Africa
$10 - $13/hour

Overview

The Sales & Guest Services Associate will manage guest experiences during South Africa night hours, handling sales inquiries and ensuring seamless stays.

In Short

  • Respond to inbound sales inquiries via multiple channels.
  • Log guest information in CRM and follow up.
  • Create quotes and manage reservations.
  • Provide support for check-in and payment issues.
  • Upsell additional services to guests.
  • Coordinate cleaning schedules and monitor maintenance.
  • Assist with new property setups and listings.
  • Perform admin tasks and assist management with projects.

Requirements

  • 2+ years in customer service or sales, preferably in hospitality.
  • Conscientious, detail-oriented, and adaptable.
  • Excellent English communication skills.
  • Comfortable working with U.S.-based customers.
  • Tech-savvy with the ability to learn new systems quickly.
  • Reliable and looking for a long-term role.

Benefits

  • Paid time off including PTO, sick days, and vacation days.

B.T

Better Talent

Better Talent is associated with Giles Law, PLLC, a boutique law firm located in Phoenix, Arizona, specializing in complex civil litigation, business disputes, and probate and trust litigation. The firm is dedicated to providing high-quality legal services while fostering a collaborative and respectful work environment. With core values centered around integrity, excellence, growth, and professionalism, Giles Law emphasizes teamwork and supports the professional development of its team members. The firm is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.

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