Customer Service Representative - Dutch Speaking - Remote

Overview

We are looking for enthusiastic Dutch-speaking Customer Service Representatives to join our team in Portugal, offering flexible working options including on-site, hybrid, or fully remote.

In Short

• Support customers via phone, email, and chat in Dutch.
• Answer questions and provide solutions for product and service issues.
• Ensure an excellent customer experience through empathy and professionalism.
• Update and accurately document customer information.
• Collaborate with colleagues and other departments to resolve complex issues.

Requirements

• Fluent in Dutch (both written and spoken).
• English proficiency is a plus for internal communication and training.
• Strong communication and problem-solving skills.
• Experience in customer service is a plus, but not required.
• Availability to work on-site in Lisbon, Braga, or Porto, or from home within Portugal.

Benefits

• Competitive salary and performance-based bonuses.
• Hybrid or fully remote work environment based on your preference.
• On-site support for relocation to Portugal.
• Paid training and opportunities for professional growth.
• Private health insurance and other perks.
• An international and dynamic work environment.