Remote Collections Specialist

Overview

The Remote Collections Specialist at BCA Financial Services, Inc. is responsible for providing exceptional customer service while managing collections and account resolution in a fast-paced environment.

In Short

• Remote position with flexible work from home requirements.
• Full-time role with a Monday through Friday schedule.
• Compensation of $17/hour with monthly bonus opportunities.
• Responsibilities include handling inbound and outbound calls.
• Assist clients with account resolutions and payment arrangements.
• Work with various computer programs and meet individual metrics.
• Medical, dental, vision, and life insurance benefits available.
• 401k plan with company match.
• Paid time off and paid holidays offered.
• Must have a quiet workspace and high-speed internet for remote work.

Requirements

• Detail-oriented with a focus on customer service.
• Ability to manage high volumes of calls.
• Must live in one of the specified states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• Technical requirements must be met prior to training.
• Experience in collections or customer service preferred.

Benefits

• Competitive hourly rate with bonus potential.
• Comprehensive health insurance options.
• 401k retirement savings plan.
• Generous paid time off policy.
• Supportive work environment with necessary equipment provided.