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Remote Collections Specialist

Posted 6 weeks ago
BCA Financial Services logo

BCA Financial Services

Customer Service
Full Time
TX, USA
$17/hour

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Overview

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!

In Short

  • Provide exceptional customer service to our client’s patients while accurately recording their information.
  • Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
  • Handle high volumes of inbound and outbound calls.
  • Work with various computer programs and will be responsible for meeting individual metrics.
  • Monday through Friday schedule.
  • Medical, GAP, Dental, Vision, and Voluntary Life insurance.
  • 401k with a company match.
  • Paid time off and Paid holidays.
  • Work from home requirements include a quiet workspace and high-speed internet.
  • Must live in one of the specified states.

Requirements

  • Detail-oriented with strong customer service skills.
  • Ability to handle high call volumes.
  • Experience with accounts receivable or collections preferred.
  • Technical requirements for remote work must be met.
  • Must reside in FL, GA, MO, NE, NC, SC, TN, TX, or VA.

Benefits

  • Competitive hourly wage with bonus opportunities.
  • Comprehensive health insurance options.
  • Retirement plan with company matching.
  • Generous paid time off policy.
  • Work from home flexibility.

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