Processing and Training Manager - Remote

Overview

The Processing & Training Manager will lead our mortgage processing team while driving adoption of modern technology and workflow innovation, combining operational oversight with strategic training and team development.

In Short

• Manage the end-to-end mortgage loan processing lifecycle.
• Collaborate with other departments for smooth communication.
• Act as a subject matter expert for team members.
• Oversee pipeline management to meet service level agreements.
• Implement and optimize emerging technologies.
• Ensure compliance with federal, state, and investor regulations.
• Develop and execute comprehensive training programs.
• Build and inspire a high-performing team.
• Monitor performance metrics to ensure quality goals are met.
• Foster employee engagement and buy-in for change initiatives.

Requirements

• Minimum 5+ years in mortgage operations.
• Experience in management or training capacity.
• Demonstrated experience with digital/AI-driven technologies.
• Proven track record of building cohesive teams.
• Strong understanding of lending guidelines.
• Bachelor’s degree preferred or equivalent experience.

Benefits

• Play a pivotal role in modernizing mortgage operations.
• Shape a forward-focused culture.
• Bridge technology and human connection.
• Create a high-performing team.
• Work in a fully remote environment.