Grooming Operations Manager - SoCal - Remote

Overview

Barkbus is the nation's premier mobile dog grooming company, operating across several states in the USA. We aim to modernize the pet grooming industry while delivering joy to pets and their owners.

In Short

• Responsible for managing a team of 20+ Pet Stylists.
• Drive operational efficiency and customer satisfaction.
• Leverage data to assess performance and implement improvements.
• Act as the primary contact for service and scheduling escalations.
• Ensure ongoing training and development for team members.
• Develop relationships with cross-functional teams.
• Accountable for team performance metrics.
• Lead by creating strategies for success.
• Work in a hybrid setup with a focus on team empowerment.
• Engage in ad-hoc duties as assigned.

Requirements

• 5+ years of experience in team leadership.
• Strong proficiency in Excel/Google Sheets.
• Experience in a fast-paced startup environment.
• Ability to manage performance and business growth.
• Excellent time management and analytical skills.
• Adaptability to changing organizational needs.
• Pet or mobile service experience is a plus.
• Must be a people and dog lover!
• Thoughtful attention to detail.
• Strong problem-solving skills.

Benefits

• Competitive base salary of $90K-$105K.
• Annual bonus target of 10% of base salary.
• Stock options after required tenure.
• Comprehensive medical, dental, and vision insurance.
• Retirement savings plan.
• Pet insurance for your furry friends.
• Monthly cell phone stipend.
• ClassPass membership for fitness goals.