Head of Claims - Remote

Overview

Join Baobab Insurance – your partner for tomorrow's cyber security! As the digital world grows, so does the threat from cyberattacks. At Baobab Insurance, we are committed to making the digital world safer with modern technology.

In Short

• Lead the development of our Claims-Handling function.
• Ensure fast processing of claims for our insurance clients.
• Develop strategies and processes for efficient claims handling.
• Motivate and develop the claims handling team.
• Analyze damage reports and assess coverage and compensation.
• Negotiate with claimants and legal advisors on complex cases.
• Collaborate with underwriting and other teams to analyze trends.
• Focus on quality and customer satisfaction.
• Flexible working with up to three days of home-office.
• Competitive salary and growth opportunities.

Requirements

• Proven experience in leading claims handling teams.
• Strong knowledge in insurance law and cyber security.
• Customer-oriented and solution-focused approach.
• Analytical and structured thinking.
• Excellent communication and negotiation skills.
• Fluent in German and English.

Benefits

• Flexible work options with home-office opportunities.
• 28 vacation days plus holidays.
• Competitive salary and VSOP shares.
• Continuous learning support for professional growth.
• Regular team events and a positive work environment.
• Long-term career opportunities in a growing company.
• A culture of appreciation and acceptance.