Head of Claims - Remote

Overview

Join Baobab Insurance as the Head of Claims, where you will lead our claims-handling function, ensuring efficient and high-quality service for our insurance customers.

In Short

• Lead and develop the claims-handling function.
• Motivate and grow the claims-handling team.
• Analyze damage reports and assess coverage and compensation.
• Negotiate with claimants and legal advisors on complex cases.
• Collaborate closely with underwriting and other teams.
• Implement strategies for continuous improvement and automation.
• Ensure customer satisfaction and quality standards.
• Work in a flexible environment with home-office options.
• Competitive salary and growth opportunities.
• Be part of a mission to enhance digital security.

Requirements

• Proven experience in leading claims-handling teams.
• In-depth knowledge of insurance law and cyber security.
• Customer and solution-oriented approach.
• Analytical and structured thinking.
• Strong communication and negotiation skills.
• Fluent in German and English.

Benefits

• Flexible working options with home-office days.
• 28 vacation days plus additional holidays.
• Attractive compensation package.
• Continuous learning support for professional growth.
• Regular team events and activities.
• A motivating environment for personal and professional development.
• Long-term career opportunities in a growing company.
• A culture that values you as you are.