Customer Service Representative with Dutch and French - Remote

Overview

Are you a Dutch and French speaker who knows how to talk to clients, likes to plan and think ahead, and already has some experience in an office environment? Then we have an amazing opportunity for you!

In Short

• Be the Voice of Support – Assist customers with inbound inquiries and provide top-tier service.
• Plan Ahead for Success – Ensure deliveries are scheduled efficiently to meet customer needs.
• Optimize Resources – Assign drivers, equipment, and products strategically to match demand.
• Think Fast, Act Smart – Analyze data and adapt quickly to unexpected changes.
• Keep Everything Connected – Serve as the key link in workforce planning, ensuring smooth communication and operations.

Requirements

• Proficient in Dutch, French and English
• Skilled in clear, effective communication—written and spoken
• Able to manage tasks efficiently and stay organized under pressure
• A sharp thinker with a knack for solving problems
• Background in customer service or IT is beneficial but not essential
• Quick to adapt and learn new technologies with ease

Benefits

• Competitive Salary
• Hybrid working model (3 days from home)
• Flexible working hours
• International working environment
• Private health insurance paid by the company
• Life Insurance
• Pension Plan
• Flexible Compensation (Ticket Transport, Ticket Restaurant, and Nursery Voucher)